Interview Laurent – Implementation manager

Switching to a new system sounds like a big task for many people. Laurent works at Beyond Tickets – the ticketing solution for the cultural sector – and has to deal with this matter on a daily basis. As implementation manager, he ensures that this process runs smoothly. We have asked him a number of questions on how the on-boarding process works. “I think it is the best thing to have one goal in mind: to ensure that we go live smoothly and quickly.”